Returns policy

Returns will only be accepted in the following cases:

• The product's expiration date has passed.
• You received a different product than the one you ordered.
• The product you received is damaged.

Return Method:

• If the product's expiration date has passed: Please send us a clear image showing the product's expiration date.
• If you received a different product than the one you ordered: Please provide an image clearly showing the incorrect product received.
• If the product you received is damaged: Please present a certificate issued by the delivery company.

Note: Refunds will be processed within two weeks after all conditions are met.

Our team is always happy to help if you have any questions on the work of our shop. Please contact us: Email: info@japanesebeauty.com WhatsApp: +81 80-7142-7029